Frequently Asked Questions (FAQs)

RO membranes typically last between 12 to 24 months, depending on your input water TDS and daily consumption. If water output flow drops or taste changes, test your TDS level immediately.

Membrane replacement cost depends on your purifier model and membrane capacity (e.g., 80 GPD). See our Products page for current RO membrane pricing, or ask your technician for a quote during a service visit.

While technically possible, we recommend a trained technician for membrane replacement — incorrect fitting or missed flushing steps can damage the new membrane or affect water quality.

Genuine membranes (like Filmtec or CSM) offer consistent salt rejection and longer life, while duplicate/unbranded membranes often degrade faster and can affect both water quality and pump load.

If flow improves after a filter change but TDS remains high, the membrane is likely the issue. If both flow and TDS stay poor, filters are the more likely cause — our technicians test this during every service visit.

According to BIS (Bureau of Indian Standards) and WHO, an ideal TDS level for drinking water ranges between 50 to 150 PPM. Water below 50 PPM may lack essential minerals, while water above 300 PPM requires purification.

Our AMC plans include 2 to 4 free scheduled routine service visits (depending on plan), zero repair labor charges, free or discounted replacement of inline filters, and emergency breakdown visits. See our AMC Plans page for full tier comparison.

Common signs of choked filters include reduced water flow rate, slow tank filling, unusual vibration noises from the booster pump, or a slight salty/muddy taste in the purified water.

Yes, our certified technicians service all domestic and commercial RO brands including Kent, Eureka Forbes Aquaguard, Livpure, Pureit, LG, Havells, Blue Star, and custom-assembled setups.

RO (Reverse Osmosis) removes dissolved salts and heavy metals for high-TDS water. UV (Ultraviolet) kills bacteria and viruses without altering TDS. UF (Ultrafiltration) filters physical impurities and cysts without needing electricity.

Our certified technicians offer rapid doorstep dispatch within 1 to 2 hours across all major coverage zones in Pune, including Wakad, Hinjewadi, Baner, Aundh, Pimple Saudagar, and PCMC.

Bottom leakage usually stems from worn-out O-rings, loose quick-connect push fittings, cracked filter housings, or high water inlet pressure causing tube pops.

Excessive noise is usually caused by air trapped inside the filter housings, a vibrating RO booster pump, or clogged pre-filters restricting water supply to the pump.

Alkaline water benefits include a balanced pH level (raised to 7.5–8.5) and reintroduced essential minerals like calcium, magnesium, and potassium that are otherwise lost during reverse osmosis.

For a 100-person corporate office, a 50 LPH to 100 LPH (Liters Per Hour) Commercial RO Plant with a 50-liter stainless steel storage tank is typically recommended.

Yes, we offer AMC coverage for commercial and industrial RO plants, with visit frequency and inclusions adjusted for higher-capacity systems and business usage patterns.

Yes, we install and service commercial RO plants for restaurants, cafes, schools, and institutes, sized appropriately for daily footfall and water usage.

Commercial RO plants cost significantly more than domestic units due to higher-capacity pumps, larger membranes, and stainless steel tanks — exact pricing depends on required output (LPH) and installation complexity.

Yes — we install automatic and manual point-of-entry whole house water softeners and inline anti-scalant filters to neutralize hard water minerals before they enter your RO system.

Yes — RO water removes harmful contaminants, dissolved salts, and heavy metals, making it safe for regular drinking. Modern RO systems also include alkaline or mineral cartridges to restore beneficial minerals lost during filtration.

Hard water effects on health and home include dry skin and hair, poor soap lathering, and scale buildup in geysers, RO membranes, and kitchen appliances over time. A water softener installed ahead of your RO system resolves this at the source.

Delaying filter replacement forces the RO booster pump to work under extreme pressure, leading to pump burnouts, and damages the expensive RO membrane prematurely.

Standard home RO systems discharge around 2 to 3 liters of reject water for every 1 liter of purified water. Our modern high-recovery RO models reduce wastewater by up to 50%.

With regular servicing, filter changes, and timely membrane replacement, a home RO purifier typically lasts 7 to 10 years before the core unit needs replacing.

Yes, we only supply 100% original OEM filters, NSF-certified food-grade non-toxic tubing, high-grade copper/alkaline cartridges, and genuine heavy-duty booster pumps.

RO service charges for filter replacement depend on how many filters need changing — sediment and carbon filters cost less individually than a full multi-filter change. We confirm exact pricing before starting any work.

A standard filter replacement visit, including flushing and a TDS check, typically takes 20 to 30 minutes.

Yes, our technicians offer complete uninstallation, safe transit packaging, and wall-mount reinstallation with new inlet valve fittings at your new location.

We accept all digital payment methods including Google Pay, PhonePe, Paytm, UPI QR code, Credit/Debit Cards, Net Banking, and cash after service completion.

Yes, you can upgrade to a higher-tier AMC plan at any time — we'll adjust the price based on your remaining coverage period.

Manufacturer warranty typically covers manufacturing defects only, not routine servicing, filter changes, or wear-and-tear repairs — which is what an AMC covers. Many customers start their AMC right after the manufacturer warranty ends.

Your purifier continues working normally, but you'll lose free labor, discounted parts, and priority visit benefits until you renew — we recommend renewing before expiry to avoid a coverage gap.

A standard domestic RO wall-mount installation, including plumbing tap connection, inline flushing, and TDS setup, takes approximately 30 to 45 minutes.

RO service cost depends on the actual issue — a filter or fitting fix costs far less than a pump or SMPS replacement. All major spare parts installed by our team — including pumps, SMPS power supplies, solenoids, and RO membranes — come with a 1-year warranty.* *Conditions apply.